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	Our Property Management Clients Are Winning! Best Thing A Client Ever Said To Me December 20, 2006 Merry Christmas Coach! Thanks for all your guidance and support this past year. I value it highly. S.D. December 22, 2006 Per our last conversation, I tweaked compensation plans for the GM candidates. Ernest…thanks for your support in helping create the ingredients of this plan. G.M. December 21, 2006 I just wanted to thank you for your contributions over the past several weeks…due to your hard work, the deal closed successfully today. This refinancing will allow me to save almost $200,000 annually in debt service, with a new fixed rate of 5.27 percent for the next 39 years-thanks to you!!! Ernest, thanks for all your help toward this, and everything else we did in 2007---you are a very wise man-and thanks for all your help in 06, and looking forward to '07! J.S. December 20, 2006 Hi Ernest: Thank you for the note. I had another wonderful year. Thank you for all your help and support over these past years. We are off to Hawaii for the holidays. J.L. December 20, 2006 smile - I thank you again for connecting me with my partner... we continue enjoying quite an unusually spectacular partnership! Our strategic thinking & planning is fun work, and I do love the view from 30k feet above. I will also love returning my heart and soul to our home at sea level, and leaving the implementation of our commitments/changes in my partner's competent head & hands. Happy holidays to you Ernest and to your family as well. L.R. December 18, 2006 Ernest, Thanks for being a marvelous teacher for me this year. In both form and content, you've given me wisdom and inspiration, and I feel lucky indeed to have you in my corner! M.B.S December 6, 2006 GREAT PowerHour SESSION! I really got a lot out of this. I have been a sales professional for over 25 years and much of what you say I have heard before. However, I get so tied up in the day-to-day that when I hear you, it helps me refocus and I get fired up all over again. Thank you. I look forward to attending all your 2007 sessions. J.A. December 6, 2006 Hey Ernest: Trying to lose 5 lbs. will not be easy with the bunch of baskets I've just received from you. Chocolate and assorted candy in one; great nuts/junk mix in another; a tin of yummy cookies in another. Thank you. You are very generous, thoughtful, original and I love the coaching you provide me and my company. Your creativity never ceases to amaze. I am touched by your kindness (and my kids are overjoyed!). Muchas gracias, N.W. December 1, 2006 Hi Ernest, I am happy to report that celebration is in order on our call on Thursday...I got my MIRM!!!! Thanks for all your encouragement and coaching to get it done and behind me. No re-writes. Yeah!!! Now I have to construct a press release and get some mileage out of that. Let's discuss the press release content. Have a great evening...I know I will. J.C. November 21, 2006 Ernest, On another subject, my business, with the economy in my city, has been tough. The good news is that I hired the right people after the intense training you gave me earlier this year. Hope you had a GREAT Thanksgiving!! T.H. November 19, 2006 Hi Ernest, From your coaching I created a new division for our company and will do revenues of about $500,000 this year. It is fun and cool! I do want you to know that the coaching you do with me has changed my life. In fact, I always talk about you (including mentioning your name) when I do my training programs. Several thousand people have heard the talk, so I am spreading the word about you. With gratitude, A.S. November 10, 2006 Great meeting today! You were 100% right about speaking to my partner before she arrives. It allowed her time to think about the partnership versus creating a licensee business. She wants no part of operations (thank goodness) and her client list is incredible!!! Thanks for caring. You are a great coach! M.G. October 30, 2006 Good morning Ernest. I just wanted to take a moment to thank you for a great meeting. I am energized and so appreciated your direction and insights! Our company is a great company and I appreciate the lengths that it goes to…to provide us with everything possible to help make us successful. You're a great coach and trainer! Have a great day. L.P. October 29, 2006 Hey Ernest, Just a quick note to say thanks for your coaching and training seminars this past week in South Carolina. It continues to impress me that you are able to get and hold so much interaction, attention and control of a crowd in a teleconference forum. Thanks again for sharing your knowledge and experience with others. K.C. October 28, 2006 Ernest, I personally received many great compliments from team members with regards to your coaching and training program. Everyone was very engaged and involved and I think that clearly indicates you had it going on! Thanks for pumping the folks up! Have a great weekend. B.C. September 27, 2006 Thanks Ernest. The explanation of how to use your hiring assessments was very helpful. Our call today was 10 times more helpful than just a standard interview and the typical follow-up discussions. Thank you for your insight. R.M. September 22, 2006 On the great side...I have a luncheon date with the sales person from my direct competitor…I had left a message for her [just like you suggested I do!] that I was going to bring her coffee and a bagel, etc. and we now have a lunch date next Wednesday! Thank you for the advice! P.D. September 13, 2006 Ernest, Thank you, once again, for your valuable insight. Our conference calls have been incredibly helpful, and we are now looking forward to putting your great advice into action! We look forward to reconnecting in early October. Make it a great day! K.W. August 22, 2006 Ernest, Thank you so much for all of your coaching and consultation with me. I never in a million years thought I would be where I am in my business and you have contributed significantly to my trajectory and my success so far. It is a pleasure to work with you. Warmly, P.L. August 2, 2006 Ernest, I can't thank you enough for helping us get this program off the ground! You are an amazing coach, gently pushing me to reach farther and teaching me how to be better! Working with you helps me realize the big picture results by more fully understanding and executing the details and fine points. You are a great coach! Many thanks, C.P. June 21, 2006 Ernest, Great call today...I can really see that we are making important headway in getting my company back on track. Thanks, J.S. June 17, 2006 Ernest, Thank you so much for your call today. My partner and I are glad to have you in our cavalry as we circle our wagons around this very important decision. C.P. May 26, 2006 Hi Ernest, Thanks for your input on our publication. We value the ideas you are able to help us generate. M.S. May 4, 2006 Ernest, You are awesome! Thank you sooooo much for your passion and your commitment to our success! Sincerely yours, C.P. April 20, 2006 I want to be just like you when I grow up, Ernest! You're the man. I am stoked about our last four coaching calls and I am grateful for the opportunity to access all your knowledge and resources. Thanks for the help and attention between calls. J.H. April 4, 2006 I'd like to thank you for your help. As you may know, the President of my company promoted me last week to VP. The work you and I did together played a key role in that. Thanks for your insight, coaching and help! Ernest, I hope you enjoy your vacation and look forward to talking soon. J.M. February 13, 2006 You are very much appreciated by me and my company. I look forward to many more years together! J.C. January 14, 2006 Ernest, The trip to Florida was good, but it was not as easy to make as many contacts as I would have liked. So, I was able to talk to 6-7 potential employers, but I wanted more. Of greater significance were the comments that I had during my two hour long interview. They specifically said that my resume was not like any others that they had seen. They said "everyone else simply sends in what they did, no one said (other than mine) what they accomplished." To that end, I give you many kudos and thanks. It really helped to set me apart, and I know it will going forward. Sincerely, R.G. December 23, 2005 Ernest, So happy to learn that you and your family are enjoying life. What a blessing! My husband and I will celebrate seven years together at the office and remain grateful for the coaching you gave us. With your guidance, we built a firm foundation for a great partnership without sacrificing our wonderful marriage. Thank you! L.B. November 17, 2005 Ernest, Thanksgiving is approaching, so I wanted to take the time to thank you for your support over the last few months. I feel you're very much my coach, my partner and a well of possibilities that I can draw upon, and it's very much appreciated. With appreciation, M.B. November 15, 2005 Thank you Ernest. I couldn't have grown my company to this level without your help, coaching and confidence in me. J.C September 6, 2005 Ernest, I'm glad that I found you and have hired you. You are a star! Thank you for transferring your knowledge to help me grow my business! J.H. August 8, 2005 Hello Ernest! Enjoyed our call last week. I appreciate of your positive energy and great coaching. You're awesome! Thanks Ernest. Have a banner day! D.C July 30, 2005 Ernest, Thanks for our call today! You've given me a great insight on what will click and what will create discord. I was thinking about our call this morning, and about to write you a note to tell you how thankful I am that you are in my life. My and my company wouldn't be where we are today if it weren't for your insight and guidance but especially your belief in our abilities. P.R. July 15, 2005 Ernest: Thank you for all your help. Your coaching truly adds meaningful ideas, insights, and inspiration to help me reach the next summit of success. Thank you very much. B.H. June 15, 2005 Hello! Truly enjoyed the call today! I really like the energy and pace of moving fast. I like the feeling that we are working a plan and know where we're going. I like that you've done it and I believe you can help me to do the same. I'll bring my talents and you bring this process and I'll achieve my dreams and goals - and then I'll set new ones! J.H. June 9, 2005 Ernest, Thank you so much for the gift. It will be treasure by my wife and I for many years to come. Words cannot explain how much I appreciate the time and energy you put into helping me and my company. You have guided me not only professionally but personally as well, making me a better person. I often wonder how someone I have never met can have such an impact on my life. My daughter will always have stories to tell about a man she never knew, she will only know him as the Coach. B.L. June 6, 2005 Ernest, Why not start the week with a compliment? This morning my husband said, "I've got the best coach in the country!." Have a great week! M.B. May 16, 2005 Hi there! Last week was the second week of the new division within my company that you have been helping me to launch. Things are going so, so well. Your mentoring, guidance and knowledge was pivotal in helping this launch successfully and with gusto. Thank you so, so much for guiding me through the process and for all of your great care and insight. You helped me through this process to realize how much I truly love this new sales engine. Much gratitude- D.W. May 9, 2005 Ernest, Thanks for your article. I have already begun using it with success. I met with the sales team this morning and we discussed their weekly sales reports. I will be coaching them on how to handle the more complex meeting, letting them take full charge of their meetings, and debriefing with them afterwards. They are very excited! Thanks a million for showing me how to get out of my own way....again! I love it!!!!! C.P. February 10, 2005 Yes, thank you. I saw the note you sent to my personal email at home tonight and I was touched by my Sales Manager's email to you. She thinks very highly of you and your mentoring has helped her tremendously! B.B. February 9, 2005 Dear Ernest, First and foremost I would like to congratulate you and your team on a very successful nine years. I would also like to send you my heartfelt thanks for being such an awesome "Coach". You have helped me become more successful over the past year. Just by teaching me to look to me, for the answers to the tough questions, and to stop and think how I can make every situation better, "Rapid fire Problem Solving". I wish you and your team much more success in the years to come, and as always I will be looking forward to our next call. With Warm Regards, D.P. January 26, 2005 Thank you, thank you Ernest…for being a tremendous asset to me and my partners. I have learned a lot by listening to you! Warmly, L.R. December 24, 2004 Ernest, thanks very much for all your coaching and advice this past year. I consider you a valued partner in my business and my life. S.D. December 23, 2004 Ernest, I will be in Atlanta next Wednesday, the 29th of December. If your candidate can meet me at the airport, that would be great. Thanks, and if we do not talk between now and then--Merry Christmas. Working with you has been one of my top ten highlights for 2004. Sincerely, R.G. December 13, 2004 Ernest...thanks for a great call today. We have a lot to celebrate...and a lot to be thankful for as we begin this incredible journey. We are so glad you are leading us...and walking beside us. I will work on the accomplishments/goals e-mail tomorrow evening, so you can review on Wednesday. On a personal note, you amaze me with your generosity. Thank you for truly caring about us as people not just clients. You are a terrific role model. D.H. December 10, 2004 Hi there! I looked in my mailbox and got the most wonderful gift from you. And how appropriate!!! Thank you so much for all of your guidance, advice, support and insight this year. I have so appreciated your wisdom and mentoring. It has been truly invaluable. It's helped me sort out the most complex issues and has helped to make big issues small ones. I'm very much looking forward to our work in 2005. It is unfolding and will be much more global. D.W. October 28, 2004 Ernest, I am excited about the future of My Company, I feel like I am on the right track thanks to your help. Thanks! J.H. October 15, 2004 Ernest, You are THE COACH. We think of no one else in that context. No one. You helped us to shape a model for our sales team that is simple, yet powerful. Always giving. Always enjoyable. You light a path. Thank you and Happy Birthday! You are your best, D.G & N.G. October 15, 2004 Ernest, I am excited about the progress you have helped me make with my sales organization. And I want to continue to concentrate hard on building my new business by working on our top 10 prospects. I know I can do it as your coaching will help me to stay focused. Thanks again. J.H. October 1, 2004 Ernest, We want to share our good news about an alliance for us that has happened in the last few weeks. Through some business relationships that we have been nurturing over the past year, we have made an alliance with the PBS (Public Broadcasting System) Series. We are going to be featured in this series that will air after the first of the year. This series will be broadcast over 349 national PBS stations and some of the clips will be played on MSNBC, CNN, and FOX. When we were contacted by the producers at PBS we were told that we could be a part of the series for a very large sum of grant money. As you know, we did not have such an amount and you asked us the question, "Who do you know that would be willing to pay this amount of money?" Through an alliance we already had in place with a corporate client…everything fell into place within 48 hours! So we will start filming in the fall and be on the tube sometime after the first of the year! D.G. September 27, 2004 Ernest, Good morning. Great first session, already feel value has been created beyond the expense of all of 2004 and 2005. Thank you. R.G. September 23, 2004 Ernest, Just a quick note to let you know that your candidate and I finally connected. I did let him know that you have helped me completely rework my hiring process by helping me establish my criteria for positions, making recruiting an ongoing campaign, teaching me how to read a resume, teaching me how to interview more skillfully, establishing a testing protocol and helping me with qualitative analysis of candidates. I think he was moved by this. Additionally, I discussed our ongoing coaching relationship and the tangible benefits I receive from that part of our work together. Specifically, that I have grown as a coach and leader, my people have grown as a direct result of your coaching, and that an underperforming salesperson has/will double his sales this year. I believe he was moved by this as well. I probably covered a few other points but this was the essence of our call. I hope I was helpful to you both. Happy business building! C.P. September 11, 2004 Hi Ernest, Wonderful, and severely jet lagged. We have been here in France for three days, had three invitations to dinner, and are just about settled in our friend's two bedroom 'gite' apartment on her beautiful country property. My husband and our cat both survived the 30 hour journey and I'm just looking forward to getting my head and body back in the same place. My office is gorgeous, looking out on rolling hills and fields with the scent of honey suckle and roses wafting in the window. Very inspirational for me to keep focused and courageous and keep growing my young business. Thank you so much Ernest for helping me see the way to get here. A true coaching success story for you. {smile} P.B. August 30, 2004 Ernest, Well, it's official. Geoff is hired and starts on September 7th. He told me that ours was the most thorough interview/hiring process he's ever been through and that alone inspired a great deal of confidence in the position and the company. I want to thank you for all your help. I am learning so much from our connection. My next step is to review our 100 point training checklist and to make sure I have every part of the first thirty days of training in place and ready for him to learn and check off as he goes. Thanks again! C.P. July 1, 2004 Ernest, I just want to say how touched I was by your response to what I told you about my new sales manager. I value your opinions and I am happy that you and I share a similar philosophy around caring for those around us. I just really dig that you are a no-nonsense, resolute, get-down-to-business guy with a wonderfully HUGE heart! I am so glad that you are part of my world! Warmly, C.P. June 24, 2004 Thanks so much for the kind words. It has been a pleasure but most of all a great time of learning from the "master". I look forward to continuing to work with you. M.C. June 15, 2004 Ernest, Thank you for the many blessings that you have help me discover for my family and business. I know that hiring support staff is going to be a big help, but without ever experienced it I had no idea how great it could be. Please keep me moving forward to use this help to grow my business and the quality of my life! Regards, T.A. May 12, 2004 Ernest, By the way, I was speaking with someone the other day about our coaching work. They asked me how much it "cost" me and I told them it "cost me nothing." They then said something like, "You're kidding. You mean you don't pay anything?" "Oh," I said, "of course there is a charge but it doesn't cost me a dime. My return is well worth the investment." So the next time someone asks you how much your services will cost them, you can tell them my story! Thanks a million, C.P. March 30, 2004 Ernest, I will be making contact with everyone now that I am back from my vacation. I will detail all of this and more on my Forecast Report for you. I love having a sales manager to be accountable to. It makes me focused on making the best use of my time selling. And having the dual focus of filling my salesperson pipeline with great candidates will absolutely make a huge impact on my business and take some of the pressure off of me to be the top sales person. Thanks for all your help! C.P. March 24, 2004 You have redefined hiring for me. What a beautiful thing it has turned into. I no longer feel blind! Thank you for your help with me and my team. My mark on the world will be all that much bigger and brighter! P.B. March 18, 2004 Thank you so much for the call today. It was absolutely invaluable. Overall, thank you, thank you, thank you again for this. Also, it's so inspiring to hear you coach. You have so much passion and gusto. You are such a wonderful mentor to me. It's really an inspiration to hear especially as I'm expanding the business and sometimes my energy can move from one end of the spectrum to the other it's great to know that one day it will really be all turn key. AND, my energy will only continue to grow with this too! Warmly, D.W March 17, 2004 Free at last, free at last free at last! Hi Ernest, We are jamming, I just hired a bookkeeper that comes highly recommended by my accountant. She starts Monday! In another 45 days I hope to never have to generate another invoice as long as I live! I am so looking forward to playing offense again and securing my company future. And I'm planning to hire an executive assistant before vacation. Regards, T.A. March 16, 2004 ==>Ernest…thought you would like to read the note below that I sent to a colleague of mine. Hey Debbie, Just a quick note to say that it was great to get together with you at the party tonight! You are an incredible business person and I love your energy. I have been working with a great coach for a few months. His name is Ernest Oriente and he specializes in sales and marketing. He has helped me look at my business more strategically. He has helped me systematize my sales and business processes. He works with me individually as well as in a team setting with my salespeople. He is smart, energetic and laser-focused on bottom-line sales/business performance. Send him an email and he will call you. It will enhance and change your business life! His emailaddress is ernest@powerhour.com. Have a great night and we'll see you tomorrow. C.P. March 15, 2004 I completely agree. I have always been told that I have unreasonable expectations around sales performance. That I hold the bar too high. Working with you, however, I can see that we hold the same expectations. Thanks for the reinforcement. C.P. March 2, 2004 Thanks Ernest! My VP of Sales was so pumped after his call with you today. You are really helping him see that we can increase the sales revenue while working less hours. He just hopes he can get there and make it work. I said you can! Just listen to Ernest! I know it's hard though and he's really taking on the bulk of it. Thanks for helping make our company better! S.A. March 2, 2004 Ernest, I think today's call was a giant leap in the right direction. A top sales person likes to be able to talk his way out of commitments he doesn't feel comfortable with so I think what you heard in his voice was frustration, fear, anxiety, and a deep disbelief in his own abilities. Hopefully he will choose to embrace discomfort as a growth opportunity. If he does he will have major success! You were a genius on this coaching call! Of course I can say that because, in addition to your own brilliance, you echoed my sentiments perfectly. I really feel that with your help we can help my top sales person and my business. Thanks! C.P. February 28, 2004 Hello all, We are very excited and ready to get more closure on both of our new alliance deals. What was great was that the company we did the videos for was salivating that we are having a call with the large insurance company. All of a sudden, we look even more attractive. A special thanks to Ernest and his coaching. One of the best decision's we've ever made was to hire E! P.R. and A.S. February 26, 2004 Years ago Paul…I read a book on selling that revolutionized my work here. It, I believe, was a combination of timing and technique coupled with drive and desire that made so many of the lessons come alive in me. Like you, I immediately put them into practice...and like I say, it revolutionized my selling. Ernest has always been a motivator but beyond that, he brings with him a wealth of information and the unique combination of practical experience within the industry. I'm glad to hear he's sparked something deep inside of you. So, take it and Rock! M.C February 25, 2004 Mike; I thought I would drop you a note about the call-in we had on Tuesday, 2-24-04. Although I have very mixed feelings about staff/sales meetings in general, and after hosting, running and participating in literally thousands of these wasted minutes, hours and days on a variety of topics and arenas, I must tell you that our meeting with Ernest on Tuesday was nothing short of fabulous. This was by far, the best meeting I have ever had with our company. I would strongly encourage you to have Ernest replicate the magic he performed for Debbie and I to all current and potential sales personnel. It is invaluable as a training aid and the best "On Point" scenario that could have been delivered to me. Mike, the entire presentation, along with the motivation and steps he illustrated in preparation, resulted in a sales presentation that left me speechless and not a question in my mind. His dialog and his use of common sense and addressing ALL the issues left me with wanting to immediately jump on board. Normally, when ideas and potential strategies are discussed, I am always left with many questions bouncing around my brain that were not addressed or occurred as a result of the presentation. When Ernest had finished, I had no questions whatsoever, and more importantly, I immediately saw the application for several large clients and prospects. Ernest went through his four sales points and when our sales meeting was over, I immediately set out to do the homework and have the answers I will need to organize and prepare my sales presentation for my top prospects, as well as others. Please pass on my sincere appreciation to Ernest. P.L. February 16, 2004 Ernest, What a great article and an inspiration! These questions will be very valuable to us and I'm very thankful to be challenged with them at this time. I still remember vividly listening in to your conference call back in 1996 and being amazed. I am even more amazed at you today. We are blessed to have you in our lives! P.R. February 15, 2004 Congratulations Ernest on achieving your dreams…and helping me achieve mine. You deserve to be very proud of your professional and personal accomplishments. You've been a big help to me and I appreciate it. S.D. January 22, 2004 Thanks again for fitting me in today. I just did a year end financial review with our CFO and we came out really well. Despite the additional head count in sales and services, our net income was $327,603 which was $240,000 over budget. Also, our previous year's net income was only about $51,000. Thanks for helping us ROCK! G.L. January 9, 2004 Ernest: You are up early as usual! Thanks for thinking of me! FYI - you may recall that the first thing you asked me to do last March 4th in our initial session was to tell you our '03 agency sales goals, I came up with 10 mil - very off the cuff and somewhat wishful! Guess what .........., yep you guessed it. We came in @ 10.5!! Thanks for your help. $20 mil in '06! How? This company is transforming - your coaching is having a huge long term effect! THANK YOU! R.G. December 22, 2003 Thank you so much for the great call today, what a great way to end the year! Great team Huh? Anyway, thanks for all of your help throughout not just this year but ever since I have known you. You are my hero. Have a very Merry Christmas and I look forward to working with you in 2004. D.K. December 17, 2003 My meeting with CHARTER WENT GREAT!!!! I'll send you the re-cap notes later this week. Thank you so much for your mentorship and guidance. It made ALL the difference. Warmly, D.W. November 24, 2003 Happy Thanksgiving Ernest to you and your family and colleagues. Just the other day I was telling someone about you - that I had had an 'expensive' coach but that it was one of the best investments I ever made!!! Thankfully, J.F. October 28, 2003 Thanks for your help, wisdom, viewpoint and support to me, my family and my sales organization! You have again touched my life deeply. J.D. September 29, 2003 Ernest... you are so energizing! Kathy and I get off our call and say, "Wow! Was that good?" Thank you for everything you are doing to help us rapidly grow our sales company. Whew! That's all for now. D.H. September 29, 2003 Ernest: Thanks for our telephone conference today, it was great! I appreciate the direction you are giving to me and my company. I am feeling confident that with your help I can grow this business as needed. Thanks again, J.H. September 18, 2003 Hi Ernest, As always, thanks for helping me navigate the waters Ernest. I can't imagine trying to do this without a good coach beside me. Cheers! P.B. September 8, 2003 Hi Ernest, My CEO and I find ourselves in an unusual position. Some of the alliances we are working on have also raised some important questions. These opportunities have risen out of our focused and intense efforts at alliances and we are very, very thankful for your genius in helping get these concepts clear into our strategic thinking. Be your best, D.G. June 17, 2003 Hey... THANK YOU !!! I received my PowerHour folder and will keep stuff for our work "in progress" - thanks for the help & motivating me. Boy...You Are Helping Me To Dream Soooo Big!!! K.P. April 30, 2003 Dear Ernest, Just a quick note to acknowledge the longevity of your coaching and its affects on my sales company…with a BIG THANK YOU! One thing I have admired and been inspired by from the very beginning coaching with you is your awesome ability to seemingly live with your client through detailed follow up. Thanks Ernest. D.G. April 22, 2003 Hi Ernest - I just wanted to thank you again (I think of our coaching collaboration each time I get a significant career boost!) for helping me rise to a 'new level' a few years (?) ago. You helped negotiate my starting salary (with benefits) to $100K from a (what I thought was a shaky) position as a consultant. From that position I was hired away by SAIC to work on site with our client NCI. Last week's review brought me a generous (for these times!) additional 4.25% raise and I now have a salary of $111.5K with full benefits, working in a stimulating job among fascinating and brilliant people, with reasonable hours that let me spend the time I want (or almost) with my wonderful wife and son! Frankly, when I told friends I was paying a coach such and such to help my career they doubted my wisdom but as you can see, you were a great investment! All the best, J.F. March 10, 2003 Thank you for helping me with the situations with Judith and John. You are the greatest gift and influence I have received so far in my lifetime. I look forward to receiving and listening to your advice for years to come. C.S February 18, 2003 Ernest, I wanted to let you know that I took our e-mail conversation from a week or so ago and have put it into action. This was the company that I was questioning if I should work toward an alliance. The CEO was so excited about the alliance idea that he has me working with two of his staff to put this plan into action. I am so grateful that we connected. My business (and I) have been rather ho-hum the last six months. Still creating great work - still serving great clients but we weren't having FUN. All that has returned and so has the motivation on the other side of the business. What a great feeling!! C.L. December 5, 2002 Hi Ernest - Thank you again for the valuable advice you gave me on the phone regarding the sale of my company. It's now happening. As I mentioned, I was so impressed, not only with your advice, but also that you had so courteously returned my call precisely along the timing guidelines (it being international) I had suggested in my voicemail message, that I'm telling everyone I know at every opportunity about your outstanding style and am strongly recommending your book, SmartMatch Alliances, at the same time. Your book, incidentally, has just arrived and I'm already deeply into it. Brilliant material; very enjoyable reading. Thank you. W.H. November 8, 2002 Working with you is such a joy, Ernest. As usual, you clarified the issues for our executive team and opened our eyes to the best options available! Thanks for all your help! K.G. November 7, 2002 Thanks for the hard work you did on this project of valuing my company. I will recommend you to others if you want to use me for a reference. M.C. November 1, 2002 Ernest, Once again, we wanted to thank you for the gift of our coaching work together. What tremendous value you provide! Our conversations have been inspiring, energizing, motivating, and of course, just a blast. Plus, you've given our company a benchmark to run after: 10,000 subscribers to be listed on www.smartmatchbooks.com...we've got a goal, and we'll definitely see you on the other side of it! Thank you for this literally life-changing time together. Kind regards, D.M. and D.M. October 23, 2002 Ernest, Brad called to say (I spoke with him earlier today) that the Executive Committee voted unanimously to move forward as quickly as possible with our plan! We have a few items to work out, but this is the best news we could have received. Thanks much for your coaching on this! Best Regards, C.B. September 18, 2002 Ernest, thanks for thinking of me....working with you made the sale of my company much easier and more profitable....and I will always consider you my lifeline during that time. Given current economic circumstances and the strong presence of the many competitive alternatives, I clearly sold when the market was at its peak. Leaving that snake pit was also one of my better decisions, and you were with me through that difficult time! I am where I belong........and I appreciate your guidance in helping me make this career move as well. I think of you often and with great admiration. L.B. September 16, 2002 Good morning Ernest, Thank you for returning my call yesterday. I deeply respect that, in our model of working together, a mid-stream call is highly irregular. Learning that I was selected to speak at the Million Dollar Round Table ranks above everything in my life except my wedding day and the birth of our son. There is no one I would rather share that news with than you. An e-mail would not suffice and waiting until Tuesday was unfathomable. Ernest, your presence with me, and your words to me in those few minutes were extraordinary. Your personal standing "O" was a moment I will cherish for the rest of my life. Thank you my guide, my friend. Thank you. D.G. September 10, 2002 Ernest: Thanks for sending this E-mail on to me. Yes - I enjoyed reading it completely. Some days I still miss "the old business life". But I firmly believe - that with your expertise and help, I positioned my company and sold at the right time. The industry has changed so much since then and I am very grateful. C.M. September 5, 2002 Ernest, You must know just how highly I/we value your coaching contributions. The investment made each year in your coaching compounds annually with regular dividends…not too many investments that are secure like that anymore, huh? Just wanted YOU to know what a winner I think you are. L.R. September 1, 2002 Ernest, This is VERY HELPFUL information about how to sell our company! If you own a pro football team and want to win the Super bowl you probably want a coach that has made it to and won the big prize already. Along with being a really nice guy that is why we love working with you so much! T.A. September 1, 2002 Hilton, Hope all is well with you and yours. Just wanted to drop you a quick note and say thank so much for putting Ernest Oriente of Park City, Utah and me together. He has been a tremendous help to me both in my business and also personally. I expect our friendship maybe continue as it has and likely could be one of life's great blessing that goes on for decades and easily could last "to the grave". Was thinking about this recently and just wanted to drop you a note and say thanks again. J.D. June 6, 2002 Hi Ernest, WOW! I am excited about the teleconferencing idea to promote our sales and consulting services! I needed a "germ" or should I say "gem" of an idea to spark my sales efforts and you have once again provided the spark. For this I am grateful! J.C. June 3, 2002 Hi Ernest, Just wanted to thank you for the great sales coaching call today, everyone thought it was exceptional! You're a real pro and we are lucky to have you on our weekly training calls. Again thanks, D.K. April 22, 2002 Hello Ernest! I regret that I will be unable to attend the upcoming conference call as I have a presentation scheduled. I always enjoy your PowerHour teleconference coaching calls, they are so thought provoking and I have incorporated many new ideas. Enjoy...and look forward to the next time we speak! Have a great day! D.C. April 10, 2002 My Company's Independence Day Ernest, I was driving to lunch today thinking about my licensing situation and my company's future. As we've discussed I'm hesitant to invest a lot more money into the business without a new fee arrangement. Ideally I'd like to break away from my licensing agreement entirely. I want to thank you for all the time and effort you expended in helping to put this deal together. The extra early morning calls, talking with my licensor, last minute emails and even tracking me down in Walmart. As you know there many times I was extremely frustrated, and questioned why we were moving so slowly. But you continued to keep me upbeat and always had a new plan of attack. As you probably guessed the negotiating continued right up until the deal was signed, however the major battles were already won and well documented. We both knew that the deal wouldn't be completed until I had a signed copy in my hand. I'm not sure how much money you saved me with your negotiating techniques, but I would guess it's between $350,000 to $500,000. We still have many more issues to deal with in St. Louis, some good and some not so good. But for now I'm going to sit back and enjoy our accomplishment. Best always, J.L. March 27, 2002 Ernest, I can't thank you enough for this mornings meeting. As usual I walked away with even more knowledge! It also gave me more to think about and question. I always enjoy it when someone comes along and opens the curtain so I may see clearly! Thanks again, K.S. March 24, 2002 Dear Ernest, Thank you for making a tremendous impact in my life and the lives of those on my executive team. You hear that a lot from so many different people, but I still have to repeat that truth. During a sales seminar I attended this week, as they shared important lessons, I often found myself thinking of the first time someone else taught me these sales lessons. It was usually of you during the years we worked together. I left the seminar with renewed appreciation for you. The fantastic example you have been as a businessperson, a husband, a father, a humanitarian, and a true friend. I now know more than ever what a tremendous honor and privilege it is for me to know you and work with you. Thank you. R.B. March 4, 2002 Coach: I know I said it this morning, but I wanted to thank you again. I always look forward to the calls that you attend because I truly learn a lot. I always learn something from your advice and I am glad that you are a part of our team. It is so refreshing to work for a company that truly cares about the success of their employees and strives for success. Thanks so much! T.B. January 13, 2002 Hi Ernest! Thanks for your post. It's nice to have you contribute to the list...you are so well known and respected in the industry; it helps add credibility to the list! I hope you are well and ready for the Olympics. I think of you and your advice to me often and have applied it to my work. I am much happier and "steadier" because of it! L.T. December 18, 2001 Ernest, Renewal number two went just perfectly. So now, for the rest of the week, I have some new business proposals to work on, but thanks to your "early sales renewal" program, I will have the remainder of the year to spend time with family and put the past/coming years in perspective. Thanks, again. What a difference. Best Regards, C.B. July 31, 2001 Hey, I'm off to the annual meeting. Thanks for all your help in preparing. I feel well prepared. Wish me luck! S.D. July 15, 2001 Ernest, I just got my first check at the new rate: $5600 (gross) for 80 hours. That's a 43% increase over my pre-existing wage. Your just-in-time advice, support, and perspective were exactly what I needed to make this happen. Thanks again - and here's to more adventures! Best Regards, J.F. June 28, 2001 Coach, In the Army, we call regroups "readiness reviews," which we do on a quarterly basis. I enjoyed your write-up. Thanks. As my coach, I thought you should know that I have been rated the #1 battalion commander of sixteen Army Reserve battalion commanders in the three-state area of California, Arizona, and Nevada. I can't help but think of the some of the "excellence" lessons you taught me that I have used with my gang. My next Army Reserve job will be to serve as the director of the Company Team Leader Development Course for our three-state area. I love leading soldiers and I have somehow landed on a fast-track of significant high-profile service. Thanks again for all your help and encouragement. M.C. June 5, 2001 Thanks for your help on this. I thought it would be YEARS before I made the progress we made this morning. J.D. May 10, 2001 The more we work with Coach Ernest, the more our business makes and SAVES! D.M. May 1, 2001 I didn't want another day to go by without telling you the amazing results of our "walls that sell". Without a doubt this has been the best sales tool I have ever implemented. Everyone from the receptionist to the delivery man checks out our daily progress. Everyone in the office checks the vacant apartment list and celebrates when it reaches zero. The salespeople can't wait to write their name on the board with their own special color after each sale. The entire office is now anxiously waiting for me to compute and post last month's sales percentages. The sales boards have helped bring the entire office together towards our common goals. We just finished our best month ever!! I guarantee the sales boards played a big part. Thank You Ernest! J.L. October 30, 2000 Ernest, you have helped me so much in my professional career. You shored me up and made me see that I did know what to do, that I did have the answers if I just quieted my brain down and searched inside of myself. You help to push me to levels that I could not see myself. I am very grateful to have met you. If I haven't told you, you Ernest have made a positive difference in my life and I know my partner feels the same way. S.S. October 19, 2000 Hi Ernest - Thanks for taking the time to call. I am most grateful for the coaching we did - I would never be where I am if it was not for your great ideas and support. A.B.